Effective Date: April 18, 2025
Textsite ("Textsite", "we", "our", or "us") offers a communication and scheduling platform for businesses and their customers. This Privacy Policy applies to all interactions with our platform and services.
For the purposes of this Privacy Policy:
By using the Textsite platform as a User or booking an appointment as a Customer, you acknowledge and agree to the practices outlined in this Privacy Policy.
We collect both personal and usage data including names, phone numbers, email addresses, service selections, IP addresses, browser data, and appointment history. This data may be provided directly by you (the user or business), or indirectly by your customers through scheduling interactions.
Transaction Data: Our Service allows the User to place purchases. Currently all purchases must be completed either with a credit card or via PayPal, which will then provide us with limited data concerning your subscription. We will not collect or store your financial data, e.g., your credit card numbers or bank account. However, we may still receive your non-financial personal data related to your order, such as your name, PayPal username/e-mail, billing and shipping address, the items purchased and paid amount, in order to fulfil your purchase and for our accounting purposes.
We use this information to:
We do not sell your information. We may share data with service providers (e.g., Telnyx, AWS), in compliance with legal obligations, or to protect Textsite’s integrity. Customer data collected on behalf of a business user is only shared with that business.
We implement security measures to protect your data from unauthorized access, alteration, or destruction. We take a variety of security measures (including physical, electronic and procedural measures) intended to help safeguard your information from unauthorized access and disclosure. For example, only authorized employees, contractors, and service providers are permitted to access information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to your information.
While we take reasonable precautions, no system is completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your information, or searches, or other information will always remain secure. Please be advised that whenever you voluntarily disclose information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
We retain user and appointment data for as long as necessary to support business operations or comply with legal requirements. Customers may request data deletion via the business they scheduled with.
No user may upload or communicate with third-party, purchased, or scraped contact lists. All recipients must have explicitly opted in to receive SMS through the Textsite platform.
You can update your account details or request deletion. Customers can opt-out of SMS communications by replying STOP to any message. For support, customers can reply HELP.
Questions? Contact us at hello [at] textsite [dot] app. We are committed to your privacy.
Dog Ranch is a 100% opt-in messaging platform. We do not send unsolicited messages. All communications are initiated by the user through explicit consent during the appointment booking process. Please see our Privacy Policy, Terms Of Service, & Anti-Spam Policy to learn more about how we protect your data and fight spam.
Messaging and data rates may apply in the US. Standard message and data rates apply in Canada. To unsubscribe from Textsite or any Textsite list, simply text 'STOP' or 'UNSUBSCRIBE' to the originating short code, or phone number. You may also text 'HELP' for customer support information. Textsite does not provide phone number lists, nor do we access our clients' contact lists. Clients are strictly prohibited from uploading or messaging third-party or purchased contact lists. You must be 18 years of age or older to use this service.